Policy & GDPR

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Privacy Policy

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At Hidayah Online Institute, we are committed to safeguarding your personal privacy and actively work to protect your personal data. This policy outlines how we collect, use, and manage your information in accordance with applicable legal requirements and security standards.

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Collection and Use of Personal Data

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When you visit our website, contact us via forms, subscribe to our newsletter, or enter into a business relationship with us, we may collect personal data such as your name, email address, telephone number, and other relevant information. The purpose of this collection is to provide our services, improve your user experience, and develop our operations. If you contact us via a web form, the sender's IP address is also stored to protect against spam and abuse.

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Sharing of Data and Third-Party Services

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We only share personal data when necessary to deliver our services, fulfill legal obligations, or analyze website traffic and improve user experience. We do not share personal data with unauthorized parties or sell your information.

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Security and Protection of Personal Data

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To protect your personal data from unauthorized access, loss, alteration, misuse, and data breaches, we use modern security technology. Our website is protected with SSL encryption, which means that information transmitted between you and us is secure. Only authorized personnel have access to personal data, and it is handled according to strict security procedures.

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Your Rights under GDPR

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According to the General Data Protection Regulation (GDPR), you have the right to request information about what personal data we process about you, the right to correct inaccurate data, the right to have your data deleted if it is no longer needed, and the right to object to certain processing of your personal data. If you wish to exercise any of these rights, please contact us.

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Cookie-policy

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At Hidayah, we utilize cookies to enhance your experience on our website and to ensure its smooth operation. This policy provides detailed information about what cookies are, how we use them, and how you can manage them.

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What are Cookies?

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Cookies are small text files that are placed on your device (computer, tablet, or mobile) when you visit a website. They serve various purposes, including remembering your preferences, analyzing website traffic, and improving functionality.

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How We Use Cookies

We use cookies to:

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Essential Functionality: These cookies are necessary for the basic operation of our website. They enable features like secure logins and navigation.

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Preferences: These cookies remember your settings and preferences, such as language selection, to provide a more personalized experience.

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Managing Cookies

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You can manage your cookie preferences at any time through your browser settings. Most browsers allow you to block or delete cookies. Please note that blocking or deleting cookies may affect the functionality of our website.  

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Updates to this Policy

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We may update this Cookie Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically. By using our website, you consent to the use of cookies as described in this policy.

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Membership Refund Policy

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At Hidayah, we want to make learning easy and accessible. We offer free courses and live sessions, but we also have a membership for those who want extra benefits. We know things can change, so here's how our membership refund works.

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Membership Refunds

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At Hidayah, we want you to feel comfortable with your membership.  If you decide it's not the right fit, you can get a full refund within 14 days of joining. After that, we aren't able to offer refunds. For those with recurring memberships, you can cancel at any time to stop future payments, but we can't refund the time you've already paid for.

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If something unexpected comes up and you need to ask for a refund outside of these terms, please reach out to our support team and we'll do our best to assist you.

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Membership Access

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Your membership benefits are accessible immediately upon successful payment, and you retain the flexibility to cancel your membership at any time through your account settings.

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Getting Help

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Please feel free to email us at  or send us a message through the platform if you have any questions. We're always eager to hear your feedback and suggestions on how we can improve our membership experience.

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Policy Updates

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This refund policy may change from time to time. We recommend you check back here or contact us to stay informed of any updates.

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Terms of Service for Hidayah

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Acceptance of Terms

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Your use of Hidayah signifies your acceptance of these Terms of Service. If you do not agree with any part of these terms, you must not use our services.  

User Accounts

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You may be required to create an account to access certain features of Hidayah. You are responsible for maintaining the confidentiality of your account information. You agree to provide accurate and complete information when creating your account. You are responsible for all activities that occur under your account.  

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Use of Content

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All content provided on Hidayah, including courses, lectures, and materials, is for educational purposes only. You may not reproduce, distribute, or modify any content without explicit permission. Content is provided "as is" and Hidayah makes no warranties regarding its accuracy or suitability.

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User Conduct

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You agree to use Hidayah in a respectful and lawful manner. You must not engage in any activity that may disrupt or interfere with the services. You must not post or share any content that is offensive, harmful, or violates the rights of others. Hidayah reserves the right to remove any content or terminate accounts that violate these terms.

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Membership and Payments

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Certain features of Hidayah may require a paid membership. Membership fees are as described on the platform. Payments are processed securely, and you agree to pay all applicable fees. Membership can be canceled as described in our refund policy.

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Intellectual Property

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All intellectual property rights related to Hidayah and its content belong to Hidayah or its licensors. You are granted a limited, non-exclusive license to access and use the services for personal, non-commercial purposes.

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Limitation of Liability

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Hidayah is not liable for any direct, indirect, or consequential damages arising from your use of the services. We do not guarantee uninterrupted or error-free access to the platform.

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Changes to Terms

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Hidayah reserves the right to modify these Terms of Service at any time. We will notify you of any changes by posting the updated terms on the platform. Your continued use of the services after changes are posted constitutes acceptance of the new terms.  

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